TruWerks experts are here to serve you.

TruWerks provides telecom & network communication services in:
Indianapolis
Hamilton County
Dallas / Ft. Worth Metroplex
United States / Canada
Europe / Asia / Australia

Our mission is to deliver value through proven expertise.

Our clients tell us we are their first call when it comes to technology sourcing. We focus on finding the right business solutions for your pressing business needs. We specialize in taking your strategic vision from concept to fruition, even if that means starting from scratch to help you uncover that vision.

We can often help self-fund IT projects through realized cost savings. We are provider-agnostic and do not push products or give the hard sell. Our customers range from three person offices to multi-million dollar enterprises.

Our core values shape our culture, our brand, and our business strategies.

  • Client Centric: As trusted partners, our clients define us. Everything we do MUST be of value.
  • Quality: We stake our personal and professional reputations on the quality of our work.
  • Integrity: We always act with integrity through fairness, accountability and honesty.
  • Respect: We build trust and respect, not only with our clients, but also their vendors.
  • Team Work: We are one family. We ask for help and help when asked.
  • Fun: We work with passion, act professionally and have FUN while we are doing it.

Our leadership team

Heather Raymond Founder, VP of Operations

Heather Raymond

Founder, VP of Operations

With over 20 years of telecommunications experience, Heather thrives on doing what’s “right and fair” for all parties. Heather is a Hoosier at heart with a Bachelors’ degree in Business from Indiana University and a Masters’ degree in Information and Communication Sciences from Ball State University. She has been both a customer and a service provider and enjoys finding ways to optimize IT services in the most cost-effective and efficient way possible.

She has worked through hundreds of billing issues with clients until resolution, typically saving at 25-30% from monthly bills. Heather realized her passion for digging through telecom invoices while working at a Fortune 10 company. There is almost always an error and Heather loves to find them. As a telecom analyst with a multi-billion dollar company, Heather saved the company over 20% in annual operating telecom expenses by diligently managing the telecom spend and creatively finding better solutions to meet growing needs. These efforts ultimately streamlined operations, while offering tight controls and optimization ability.

She has been married to her husband Mike over 20 years and they have 3 smart, sporty and sassy daughters: Maya, Alana and Ayla. She loves to play tennis, take long walks on the local trails, relax on the beach, and cheer on her girls with all of their activities, whether it be academics, karate, tennis, volleyball, volunteering! Heather hopes to inspire moms to “go with your gut” and know that they can have both a fulfilling career and still be a great mom.

Joellyn Mayer Founder, VP of Business Development

Joellyn Mayer

Founder, VP of Business Development

Joellyn Mayer has more than 20 years of diverse business experience, including more than 15 years in communications and technology.  In her former role as an enterprise telecom manager of a large international corporation, she successfully managed an annual Enterprise Telecom OpEx budget of $8M, and an average annual Enterprise Telecom CapEx budget of $1M.  Joellyn fostered numerous key vendor relationships which resulted in optimal negotiated contracted pricing and excellent vendor responsiveness.  She also cultivated a strong background in developing, implementing, and upholding standards and processes for communication services and structured cabling for existing companies. She consolidated and optimized services as a result of acquisitions, facility moves, and greenfield sites.  Joellyn collaborated with multiple business units to align the best technology with each business unit’s strategic goals, while maintaining cost containment.  She is driven to optimize business relationships within and outside of organizations.

She is married to Matt, CEO of a boutique engineering design firm.  They have a wonderful daughter named Evie and a rescue pit bull named Ellie.  She loves spending time with family and friends, entertaining, traveling, reading and attending cultural events.  She is also an avid sports fanatic, supporting all of her hometown teams!

Chance Sassano

Director, Solutions Architecture

Chance has more than 20 years of managing multi-million dollar budgets, working on the IT front lines, leading diverse teams, and taking business technology solutions from concept to implementation.

In that time, he has worked in Network, Telecom & Security for a global ISP, a Fortune 15 company, a consulting firm, a small medical software developer, and multiple billion-dollar private companies.

But the greatest lesson he learned came as a teenager working at Chick-Fil-A: Customer Service Matters Most.

In an industry that can get caught up in the technology, he likes to focus on customer service by aligning business requirements with the customer needs to provide a solution that is intuitive, reliable, and easy to use.

Chance is married to Jodi, a funny, intelligent lady, and has one amazingly talented teenage daughter, Ellie.

A music-loving geek at heart and Disney world fan who enjoys Musical Theater, Plays, The Magic Kingdom, continuous learning, board games, and getting lost all day playing with a technology gadget or video game.

Most of all, he enjoys being a daddy taxi and supporter of Ellie as she continues her artistic journey into musical theater, singing, and dancing.

Interested in setting up a consultation?

Let’s talk about your business needs. We can help you optimize solutions while saving money.